BLACK ART WORKS and its affiliates ("we", "our", "us") collect and process your personal data in India in accordance with Indian laws. By using our Platform, you agree to these terms. If you do not agree, please do not use the Platform.
1. Information We Collect
- Personal Data: Name, DOB, address, phone number, email ID, and ID proofs provided during registration.
- Sensitive Data: Bank details, card details, or biometric data (facial features), collected strictly with your consent.
- Activity Data: Your preferences, transaction history, and aggregated browsing behavior.
- ⚠️ Security Alert: We will never call or email you asking for PINs, net-banking, or mobile banking passwords. Report any such attempts to the police.
2. How We Use Your Data
- To fulfill orders, handle transactions, and deliver requested services.
- To troubleshoot issues, resolve disputes, and detect or prevent fraud.
- To send you offers, updates, and marketing materials (you can opt-out at any time).
3. Data Sharing
We may share your data with:
- Our corporate affiliates for business operations.
- Third-party service providers (logistics, payment gateways, sellers) to complete your requests.
- Government or law enforcement agencies when legally required.
4. Security & Retention
- We use standard technical security measures and secure servers to protect your data. However, internet transmissions carry inherent risks; please keep your password safe.
- We retain your data only as long as required by law or necessary to fulfill business services.
5. Grievance Officer
For queries or consent withdrawal, contact:
- Name: Avinaba Bhowmik (Founder & CEO)
- Address: BLACK ART WORKS, C/o Avinaba Bhowmik, 489, S.S. Bose Sarani, Baidyabati, Hooghly – 712222 (W.B.)
- Email: info@blackartworks.com